Contact us - Car Insurance (2024)

');$firstColumnOfMegaMenu = $(this).find("nav > div > ul:nth-child(1)");$anchor = $($(this).children()[0]);anchorHtmlText = $anchor.html();$primaryHeadingForMobile.html(anchorHtmlText);var primaryNavCount = $(".primary.childrens").length;$primaryHeadingCount = $('.primary-heading').length;if ($primaryHeadingCount < primaryNavCount) {$firstColumnOfMegaMenu.prepend($primaryHeadingForMobile);}$backLinkMobileCount = $('.backLink').length;if ($backLinkMobileCount < primaryNavCount) {$firstColumnOfMegaMenu.prepend('

');}});$('.main-nav').keydown(function (e) {if (e.which === 27 || e.keyCode === 27) {mobileCloseClick(e);$(".left.logo").focus();}});}else if (window.aa.helpers.cache.cachedElements.$window.width() > mobileBreakpoint) {$('.left.logo').animate({ width: 'show' }, 30);$('.mobile-grey').appendTo('.top-header-links');$('nav.aa-mega-menu').removeClass('mobile-nav');$("#mainNavigation button, .mobile-tablet-menu-open ").removeAttr("disabled");$('#mainNavigation').addClass('desktop-main-nav').removeClass('mobile-main-nav');$(".campaign-hero ").parents(':eq(2)').css('padding', '0')if ($('.scroller').length) {$('#site-header-yellow >.wrapper').unwrap("

");}$('.mobile-tablet-menu').animate({ width: 'hide' }, 0);$('button > hr').css({"opacity": "0","visibility": "hidden"});$('.aa-mega-menu').css({"opacity": "0","visibility": "hidden"});$('.right.mobile-grey').show();$('#mainNavigation > ul.aa-main-nav > li.primary > button').keydown(function (e) {if (e.which === 13 || e.keyCode === 13) { /// for ENTER pressconst boxes = document.querySelectorAll('.anchor');boxes.forEach((box, index) => {box.setAttribute('aria-expanded', 'true');});//remove active mega menu from HOVER if open if ($currentHoverMenuItem) {var $primaryNavigationListItem = $currentHoverMenuItem.parent();$currentHoverMenuItem.removeClass('menu-active').css({"opacity": "0","visibility": "hidden"});var $menuUnderLine = $primaryNavigationListItem.find('button > hr');$menuUnderLine.css({"opacity": "0","visibility": "hidden"});$currentHoverMenuItem = null;}applyMenuHoverInEffects($(this).parent());$('#mainContent').removeAttr("style");$('#mainContent').css({"opacity": "0.5","height": "calc(100% - 225px)","width": "100%","visibility": "visible","background-color": "#000","position": "absolute",// "top": "134px","left": "0px","z-index": "1"});$('#mainContent').addClass('menu-base-transition');$currentActiveMenuItem = $(this).parent().find('.aa-mega-menu');$currentActiveMenuItem.toggleClass("menu-active");// $('.column .sub-menu.col').animate({ width: 'show' }, 300);}else if (e.which === 9 || e.keyCode === 9) { // for TAB pressif ($currentActiveMenuItem) {e.preventDefault();var $firstAnchorOfMegaMenu = $($currentActiveMenuItem.find('div > ul:first-child > li:first-child > a')[0]);$firstAnchorOfMegaMenu.focus();}}});//get all last anchor items from all mega menus and attach key down event for Tab transer$("#mainNavigation > ul > li > nav > div > ul:last-child li:last-child a").keydown(function (e) {if (e.which === 9 || e.keyCode === 9) {console.log("tabbed...");$currentActiveMenuItem.removeClass('menu-active');var $nextPrimayNavItem = $currentActiveMenuItem.parent();if ($nextPrimayNavItem) {applyMenuHoverOutEffects($nextPrimayNavItem);$('header#site-header-yellow').css('background', defaultBgColor).removeClass('bg-change');$nextPrimayNavItem.find('button')[0].focus();$currentActiveMenuItem = null;}else {//this will happen for very last anchor of last mega menu. there is no next menu item to focus to//so focus should be move to mainContent$('#mainContent').focus();}}});//for escape key- close the drop down menu if its open$('#mainNavigation > ul.aa-main-nav').keydown(function (e) {if (e.which === 27 || e.keyCode === 27) {if ($currentActiveMenuItem) {var $primaryNavListItem = $currentActiveMenuItem.parent()applyMenuHoverOutEffects($primaryNavListItem);$('header#site-header-yellow').css('background', defaultBgColor).removeClass('bg-change');$primaryNavListItem.find('button')[0].focus();$currentActiveMenuItem = null;}const boxes = document.querySelectorAll('.anchor');boxes.forEach((box, index) => {box.setAttribute('aria-expanded', 'false');});}});//when user mouse hovers from outside menu area then menu needs to animate with set transitions defined in css//but as sson as it enter menu are we need to remove animation transitions which are enabled. so differnt animation menu can be opened quickly$('#mainNavigation > ul.aa-main-nav').hover(function () {removeAnimation = true;}, function () {$('body').removeClass('notransition');removeAnimation = false;//this condition is added because after multiple ESC and TAB press somehow UL mouseout event was triggering and//it was causing background to set default yellow colorif ($currentActiveMenuItem == null) {$('header#site-header-yellow').css('background', defaultBgColor).removeClass('bg-change');}});}if ($('#mainNavigation').hasClass('desktop-main-nav')) {$('.desktop-main-nav > ul.aa-main-nav > li.primary').hover(function () {// console.log("applying hover effects");$currentHoverMenuItem = $(this).find('.aa-mega-menu');//remove menu-active class from active mega menu from keyboard if open if ($currentActiveMenuItem) {var $primaryNavigationListItem = $currentActiveMenuItem.parent();$currentActiveMenuItem.removeClass('menu-active').removeAttr("style");var $menuUnderLine = $primaryNavigationListItem.find('button > hr');$menuUnderLine.css({"opacity": "0","visibility": "hidden"});//If hover element and active keyboard element is not same then set active elment to null . giving preference to hoverif ($currentActiveMenuItem[0] != $currentHoverMenuItem[0])$currentActiveMenuItem = null;}applyMenuHoverInEffects(this);if (removeAnimation) {setTimeout(function () {$('body').addClass('notransition');}, 500);removeAnimation = false;}$('#mainContent').removeAttr("style");$('#mainContent').css({ "visibility": "visible" });$('#mainContent').addClass('menu-base-transition');}, function () {$currentHoverMenuItem = null;applyMenuHoverOutEffects(this);});}applyMenuHoverInEffects = function ($primaryNavElement) {// console.log("In applyMenuHoverInEffects");$this = $primaryNavElement;var $megaMenu = $($this).find('.aa-mega-menu');$megaMenu.css({"opacity": "1","visibility": "visible"});var $menuUnderLine = $($this).find('button > hr');$menuUnderLine.css({"opacity": "1","visibility": "visible"});//change header background with css transition class$('header#site-header-yellow').css('background', '#fff').addClass('bg-change');$('header#site-header-yellow').addClass('menu-base-transition');}applyMenuHoverOutEffects = function ($primaryNavElement) {$this = $primaryNavElement;var $megaMenu = $($this).find('.aa-mega-menu');if (window.aa.helpers.cache.cachedElements.$window.width() > mobileBreakpoint) {$megaMenu.css({"opacity": "0","visibility": "hidden"});var $menuUnderLine = $($this).find('button > hr');$menuUnderLine.css({"opacity": "0","visibility": "hidden"});$('#mainContent').css({"visibility": "hidden",});}}$('header#site-header-yellow .main-nav ul.aa-main-nav > li').each(function () {if ($(this).find(".aa-mega-menu").length) {$(this).addClass('childrens')}});function mobileCloseClick(e) {// console.log("Mobille close called");e.preventDefault();$('body').removeClass("fixed-position");$('body').removeClass('mmenu-opened');$('header#site-header-yellow .main-nav').animate({ right: '-100vw' }, 0);$('header#site-header-yellow.mobilemenu-active').animate({ right: '-100vw' }, 0);$('header#site-header-yellow.mobilemenu-active .scroller').animate({ right: '-100vw' }, 0);setTimeout(function () { $('#site-header-yellow').removeClass('mobilemenu-active') }, 0);$('.left.logo').animate({ width: 'show' }, 0);$('.mobile-tablet-menu').animate({ width: 'show' }, 0);$('.right.mobile-grey').show();$('#mainContent').removeAttr("style");const mobilemenuButton = document.querySelectorAll('.mobile-tablet-menu');mobilemenuButton[0].setAttribute('aria-expanded', 'false');const mobilemenuButtonOpen = document.querySelectorAll('.mobile-tablet-menu-open');mobilemenuButtonOpen[0].setAttribute('aria-expanded', 'false');$('.main-nav').css('min-height', 'auto');if ($('.aa-mega-menu').hasClass('secondlevelOpen')) {$('.aa-mega-menu').stop().animate({ 'right': '-100vw' }, 0);primaryItem.parent('li').siblings('li').removeClass('hide-menu').removeClass('activated');$('.aa-mega-menu').removeClass('secondlevelOpen');}$(".scroller").css("height", "100vh");$(".left.logo a").focus();$(".mobile-grey a, .nav-logo a ").attr("tabindex", "-1");$("#mainNavigation button, .mobile-tablet-menu-open ").attr("disabled", "disabled");setTimeout(function () {primaryItem.parent('li').find('.anchor').removeClass('hide-menu');primaryItem.parent('li').siblings('li').removeClass('hide-menu').removeClass('activated');}, 0);}$('.mobile-tablet-menu').click(function (e) {e.preventDefault();$('body').addClass("fixed-position");$(".mobile-grey a, .nav-logo a ").removeAttr("tabindex");$("#mainNavigation button, .mobile-tablet-menu-open ").removeAttr("disabled");$('header#site-header-yellow .main-nav').animate({ right: '0' }, 300);$('.scroller').animate({ right: '0' }, 300);$('.left.logo').animate({ width: 'hide' }, 300);$('.mobile-tablet-menu').animate({ width: 'hide' }, 0);if ($('.scroller').length) {$('#site-header-yellow').addClass('mobilemenu-active');}var primaryHeight = $('.main-nav').height() + 120;$('.main-nav').css('min-height', 'auto');const mobilemenuButton = document.querySelectorAll('.mobile-tablet-menu');mobilemenuButton[0].setAttribute('aria-expanded', 'true');const mobilemenuButtonOpen = document.querySelectorAll('.mobile-tablet-menu-open');mobilemenuButtonOpen[0].setAttribute('aria-expanded', 'true');$(".scroller").css("height", (Math.max(document.documentElement.clientHeight, window.innerHeight || 0) - $("#site-header-yellow").offset().top));$(".left.menu-logo a").focus();});$('.mobile-tablet-menu-open').click(function (e) {// changes for CD-50114 startmobileCloseClick(e);// changes for CD-50114 end});var primaryItem = $('li.primary.childrens > button');var backlink = $('li.backLink > button');if (window.aa.helpers.cache.cachedElements.$window.width() <= mobileBreakpoint) {primaryItem.on('click', function (e) {console.log('primaryItem.on(click, function (e) ---');e.preventDefault();var megaHeight = $(this).next('.aa-mega-menu').height() + 120;$(this).parent('li').find('nav.aa-mega-menu.mobile-nav').stop().animate({ right: '0' }, 300);$(this).parent('li').removeClass('hide-menu');$(this).addClass('hide-menu');$(this).parent('li').siblings('li').addClass('hide-menu').removeClass('activated');$(this).parent('li').addClass('activated');$(this).next('.aa-mega-menu').addClass('secondlevelOpen');$(this).next('.aa-mega-menu').css('height', megaHeight);$('.main-nav').css('min-height', 'auto');$('.right.mobile-grey').hide();$('.column .sub-menu.col').animate({ width: 'show' }, 300);// $(".backLink button").focus();$(".left.menu-logo a").focus();});backlink.on('click', function (e) {e.stopPropagation();$(".secondlevelOpen").stop().animate({ width: 'hide' }, 300);$(this).parent('li').parent().parent().parent('.aa-mega-menu').stop().animate({ right: '-100vw' }, 300);$(this).parent('li').find('nav.aa-mega-menu.mobile-nav').stop().animate({ right: '-100vw' }, 300);setTimeout(function () {$('.right.mobile-grey').show();}, 300);$('.column .sub-menu.col').animate({ width: 'hide' }, 300);setTimeout(function () {primaryItem.parent('li').find('.anchor').removeClass('hide-menu');primaryItem.parent('li').siblings('li').removeClass('hide-menu').removeClass('activated');}, 300);$(this).parent('li').parent().parent().parent('.aa-mega-menu').removeClass('secondlevelOpen');$(this).next('.aa-mega-menu').css('height', 'auto');var primaryHeight = $('.main-nav').height() + 120;$('.main-nav').css('min-height', primaryHeight);});};window.aa.MenuSetupCompleted = true;}

Car insurance

Tick off your car insurance task using our easy online solutions – or find the best contact option for you.

Popular tasks

• Understand what happens at renewal
• Sort your no claims discount (NCD) proof

• Explore how claims work
• Check your cover level

• Find your documents
• Fix a login or account problem

Contact us to

Change your details

Change online

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Change vehicle

Change address

Change phone number

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To change your details or ask about your car insurance.

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Call:0370 533 2211

Opening hours:

Mondayto Friday - 8am to 7pm

Saturday - 9am to 5pm

Sunday - Closed

Bank holidays - 9am to 5pm

Landline calls cost standard UK rate. Calls from mobiles vary.

See Also

Car insurance | Get a car insurance quote from AA InsuranceCar, home and travel insuranceCar Insurance – Get a Quote and Buy Online | AA InsuranceDriving in Germany | AA

Renew car insurance

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To ask a renewal question.

Go to form

Use chat

To speak to usabout renewing your car insurance. If you want to make a payment, you'llneed to call us instead of using chat.

Chat to us

Still need help?

Call to discuss your renewal: 0370 160 0138

Opening hours:

Monday to Friday - 8am to 7pm

Saturday -9am to 5pm

Sunday -Closed

Bank holidays - 9am to 5pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Opt out of automatic renewal

Use our online form

Let us know if you don't want your policy to renew automatically.

Stop automatic renewal

See Also

Travel insurance | Get a quote from AA Insurance

Cancel car insurance

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To speak to us about your options.

Chat to us

Still need help?

Call to cancel your car insurance: 0370 160 0138

Opening hours:

Monday to Friday - 8am to 7pm

Saturday -9am to 5pm

Sunday -Closed

Bank holidays - 9am to 5pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Claim on car insurance

Claim online

Use our simple digital claim assistant to tell us what's happened and start your claim. Don't use this for a glass claim, go to the 'Repair windscreen' option instead.

Start claim

Still need help?

Call to make a car insurance claim: 0330 053 0322

Open 24/7

Landline calls cost standard UK rate. Calls from mobiles vary.

Repair windscreen

Claim online

Book an appointment with our trusted partner for a glass repair or replacement.

Book appointment

Buy car insurance

Get a quote online

See our latest deals and get an instant quote.

Buycar insurance

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Call for a car insurance quote: 0330 053 0256

Opening hours:

Mondayto Friday - 8am to 7pm

Saturday - 9am to 5pm

Sunday - Closed

Bank holidays - 9am to 5pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Ask a general question

Use chat

To ask a question or speak to us about your car insurance.

Chat to us

Still need help?

Call: 0370 533 2211

Opening hours:

Monday to Friday - 8am to 7pm

Saturday - 9am to 5pm

Sunday - Closed

Bank holidays - 9am to 5pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Other options

• Bereavements
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• Your data

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• See your cover and membership details at a glance
• Report a breakdown quickly and track when your patrol will arrive

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